Case studies

Focus will do anything for a cream tea from the Forest Tea House and Restaurant!

Our relationship with Focus Leasing first started in 1998. At this time Jenny and I had just opened the Burley Gift & Fudge Shop and required an EPOS System. There is always so much expense when starting a new business and leasing does provide a solution when making capital equipment purchases. We had the tills up and running with no cash outlay and paid for them as we used them.

Jenny and I also run the Forest Tea House and Restaurant which we took over in 1999. This business really took off and by November 2004 we had customers come from all over and more importantly returning time and time again bringing new faces with them.

Although this was great news for us we knew that in order to accommodate such success we would have to make some changes. To increase our covers in the restaurant we needed to re-look at the layout of the kitchen. The equipment we were working with was not doing us justice. The time had come to extend and completely revamp the kitchen; that old gas oven had to go!

This was not going to be a small project, but one that could not be put off. We had to ensure that our customers’ demands were catered for and this was the only way forward.

It was time to contact Focus Leasing, who had kept in touch with us over the previous 6 years and we knew they would be at hand to help.

We needed a company we could trust in, who would give us 100% support throughout our project. After all, we were the customers now and needed that customer service that we pride ourselves in!

Focus Leasing were definitely the right choice. They liaised with the supplier we had chosen, knew what was happening at every stage, and ensured that everything went smoothly from start to finish.

After our project was complete, Focus Leasing continued with their A1 customer service. They paid us a visit to see the results (and to have a cream tea!). We were thrilled they paid an interest after the event and have continued to maintain a great working relationship since.

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Focus Leasing, 1 London Road Office Park, London Road, Salisbury. SP1 3HP